Business IT Manager (Pharma Carve-out / TSA & System Migration)

TL;DR

Business IT Manager (Pharma Carve-out / TSA): Managing IT operations and system migrations during pharmaceutical unit spin-off with an accent on TSA stability, stakeholder coordination, and target IT infrastructure build. Focus on planning migrations, ensuring GxP compliance, and handling escalations for ERP/CRM/QMS systems.

Hamburg, DE

Company

Family-owned global business providing future-oriented solutions in operations, quality management, and pharma distribution.

What you will do

• Manage TSA operations for central systems like SAP, Salesforce, eQMS, M365, including incidents, changes, and SLAs.
• Act as SPOC for Seller IT on technical issues, access, interfaces, and scope control.
• Plan and execute data/system migrations to target environment with mock runs, cutover, and hypercare.
• Support building target IT infrastructure: select providers, define support models, governance, and KPIs.
• Ensure GxP compliance through audit-ready documentation, risk logs, and regulatory implementation.

Requirements

• Several years in IT Operations, Service Delivery, or System Migration, ideally in carve-out/TSA contexts.
• Practical experience with ERP/CRM/QMS systems (SAP, Salesforce, eQMS, M365) and data/interfaces.
• Strong stakeholder management, structured approach, and composure under pressure.

Nice to have

• ITIL expertise and experience with external providers/outsourcing.
• Pharmaceutical knowledge (GMP/Annex 11/21 CFR Part 11), ISO 27001, security basics.

Culture & Benefits

• High visibility role as Employee Number 1 in new Pharma IT department with creative freedom.
• International opportunities, seminars, further training.
• Benefits for optimal work-life balance.