RCM Performance Manager (Healthcare)

TL;DR

RCM Performance Manager (Healthcare): Develop and maintain relationships with billing teams while monitoring performance against operational and AR metrics, analyze revenue cycle data to identify trends, denials, and improvement opportunities with an accent on claims processing and collections. Focus on leading process improvement initiatives, coordinating issue resolutions, and providing leadership and coaching to direct reports.

Location: Remote (Nashville, TN preferred, not required)

Salary: $100,000-$115,000

Company

Leading physician-led and physician-owned radiology practice serving hospitals and healthcare facilities across the U.S.

What you will do

• Develop and maintain strong relationships with multiple billing teams while monitoring performance against key operational and AR metrics
• Analyze daily, weekly, and monthly revenue cycle performance data to identify trends, denials, rejections, and process improvement opportunities
• Coordinate resolution of claims processing, billing issues, escalated patient concerns, and problem accounts across the revenue cycle
• Lead and support process improvement initiatives using technology and innovation to enhance billing operations and collections
• Provide leadership, coaching, and performance management to direct reports, fostering collaboration and team engagement

Requirements

• Bachelor’s degree preferred in Business Administration or related field, or equivalent experience
• 7+ years of healthcare revenue cycle, reimbursement, collections, or medical billing experience, with 4-5 years supervisory experience in managed care environment
• Strong knowledge of healthcare reimbursement, medical billing, CPT/ICD-9/ICD-10 coding, claims processing, and collections; radiology experience preferred
• Advanced proficiency in Microsoft Excel and PowerPoint, experience with billing systems and process improvement
• Excellent communication, relationship-building, analytical, and problem-solving skills

Culture & Benefits

• Competitive benefits package including health & wellness coverage, 401k, family planning, and telehealth
• Compensation reviews and career growth opportunities
• Flexible remote schedules and generous PTO plans with paid holidays
• Certified as a Great Place to Work for five consecutive years