Product Manager (Enterprise SaaS)

TL;DR

Product Manager (Enterprise SaaS): Grow and improve enterprise products for trusted business calling with an accent on customer activation, adoption, analytics, and platform capabilities. Focus on leading initiatives from discovery to launch, partnering cross-functionally, and using AI tools to drive measurable business outcomes.

Location: Hybrid in Seattle, US

Salary: $181,000–$218,000

Company

hirify.global helps businesses create trusted calling experiences with branded calling, caller identity, insights, engagement, and voice security.

What you will do

• Build deep understanding of SMB and enterprise customer voice usage, goals, workflows, and metrics.
• Identify and prioritize product opportunities for activation, adoption, retention, expansion, and outcomes.
• Lead product initiatives from discovery through launch, iteration, measurement, and improvement.
• Partner with engineering, design, data, sales, customer success, operations, marketing, and business development.
• Translate complex topics into strategy, briefs, requirements, analyses, and executive materials.
• Use feedback, data, and insights to drive improvements, positioning, launches, and go-to-market.

Requirements

• Product management experience or equivalent in building/scaling customer-facing tech products.
• Experience with enterprise SaaS, SMB products, B2B platforms, business calling, communications, or growth.
• Strong customer discovery, commercial judgment, analytical skills, and engineering collaboration.
• High agency, ownership, comfort with ambiguity, and cross-boundary work.
• Strong communication for mixed audiences and comfort using AI tools.

Nice to have

• Experience in SaaS growth, customer success, onboarding, retention, or monetization.
• Products for sales, marketing, contact centers, or engagement teams.
• Telecom, voice products, telephony ecosystem, or carrier dynamics.
• Startup or entrepreneurial experience.

Culture & Benefits

• High transparency, autonomy, ownership, and direct engagement with problems.
• Core values: Serve customers, Own outcomes, Lead with commitment, Improve continuously, Do rather than observe.
• Employer-sponsored medical/dental/vision insurance, 401(k) with 3% match, flexible vacation, paid parental leave.
• Work-from-home stipend, $1,000 learning budget, $1,000 donation matching, team lunches.

Hiring process

• Initial screen for alignment and experience.
• Hiring manager screen for fit and readiness.
• Live working assignment with review and discussion.
• Assignment-based interviews on thinking, decisions, tradeoffs, and collaboration.
• Future value interview on potential and judgment.