Director of Product Management - Infrastructure & Enablement (SaaS)

TL;DR

Director of Product Management - Infrastructure & Enablement (SaaS): Shape the vision and direction of foundational systems powering a fast-growing SaaS ecosystem with an accent on cloud infrastructure, platform enablement, security, resilience, and customer-facing capabilities. Focus on driving strategic decisions balancing scalability, innovation, and usability while leading cross-functional initiatives.

Location: Remote-first with flexibility across Canada

Company

Fast-growing SaaS company whose platform is used daily by thousands of businesses and practitioners.

What you will do

• Lead product strategy for infrastructure, platform enablement, and customer-facing services, aligning technical investments with business outcomes.
• Manage and mentor a team of senior product managers, fostering growth and operational excellence.
• Establish prioritization frameworks and drive cross-functional coordination with engineering, design, security, and compliance.
• Translate technical concepts into business narratives for executive alignment and decision-making.
• Champion customer-centricity while ensuring long-term scalability and efficiency.

Requirements

• Extensive experience in product management in SaaS/technology, including 5+ years leading Product Management teams
• Proven expertise in technical platform initiatives and customer-facing products
• Strong technical fluency in cloud infrastructure, developer platforms, data systems, and software enablement
• Demonstrated communication of complex technical concepts to executives and stakeholders
• Strong leadership, business judgment, customer empathy, and ability to navigate ambiguity in distributed environments
• Experience partnering with engineering and design in fast-paced, high-growth settings

Culture & Benefits

• Remote-first environment with flexibility across Canada
• Comprehensive health and wellness benefits
• Career development support and ongoing growth conversations
• Collaborative, transparent culture focused on learning, innovation, curiosity, and teamwork
• Exposure to cutting-edge AI initiatives and modern SaaS technologies
• Opportunity to impact businesses and communities