Logistics Lifecycle Services Executive

TL;DR

Logistics Lifecycle Services Executive (IT Supply Chain): Educating account managers on lifecycle services, delivering device lifecycle management including reuse, refurbishment, and ethical recycling, and designing customer-centric solutions with partners. Focus on coordinating end-to-end opportunities, managing partner proposals, ensuring SLA adherence, and maintaining key customer accounts.

Location: Hybrid – 3 days in the office (Marlow, UK) and 2 days from home

Company

A £1 billion+ turnover UK technology solutions provider with offices nationwide, focused on IT logistics lifecycle services for efficient supply chains.

What you will do

• Educate and support hirify.global Account Managers in identifying and progressing lifecycle service opportunities with customers.
• Deliver lifecycle services focused on extending device lifecycles through reuse, refurbishment, or compliant recycling.
• Design customer-centric lifecycle solutions, leading discovery sessions and translating requirements into deliverable offerings.
• Partner with approved network to build tailored solutions, manage proposals, and ensure commercial alignment with SLAs.
• Provide end-to-end management of opportunities, including collections, reporting, and communication across departments.
• Own key customer accounts, handle queries, maintain data, and support stakeholder meetings.

Requirements

• Demonstrable experience in sales-aligned, customer-facing roles with ability to engage customers and support commercial opportunities.
• Experience in busy environments handling multiple work streams.
• Excellent communication skills, team player, ability to problem-solve, assess risks, and escalate issues.
• Ability to set deadlines, prioritise, deliver autonomously, and select partners for complex requirements.
• Judgement, leadership, systematic approach to workloads, and specialist lifecycle knowledge.
• Self-starter, well-organised with attention to detail.

Culture & Benefits

• Hybrid working: 3 days in office, 2 from home.
• Flexible hours, including flexing start/finish times and school pick-up/drop-off flexibility.
• Supportive team celebrating individuality, different perspectives, and diverse backgrounds.
• Freedom and autonomy to realise potential, with focus on employee success.
• Commitments to diversity, inclusion, and accommodations for disabilities or neurodiversity.