Case Management Assistant (Social Services)

TL;DR

Case Management Assistant (Social Services): Providing administrative and direct service support to refugees and vulnerable populations with an accent on case assessment, individualized service planning, and resource navigation. Focus on empowering participants to achieve long-term self-sufficiency and successful integration in Washington State.

Location: Hybrid (Seattle, WA); requires at least 2 days in the office

Salary: $20.97 per hour

Company

The hirify.global (IRC) is a global humanitarian organization that helps people devastated by conflict and disaster survive and reclaim control of their future.

What you will do

• Conduct full assessments to identify participants' barriers, strengths, and needs.
• Develop and maintain individualized, participant-centered service plans with clear goals and timelines.
• Coordinate and follow up on referrals to internal and external service providers.
• Assist participants in completing applications for essential benefits like cash, food, or medical aid.
• Implement workshops on topics such as financial literacy and cultural orientation.
• Maintain accurate documentation of all participant interactions in tracking systems.

Requirements

• Undergraduate degree in Social Work or equivalent field of study/experience.
• 1-2 years of experience in social services, humanitarian relief, or non-profit environments.
• Fluent in English, both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Valid driver’s license, reliable vehicle with current insurance, and ability to travel regularly.
• Commitment to DEI principles and an inclusive work environment.

Culture & Benefits

• Comprehensive health, dental, and vision insurance.
• 403b retirement savings plan with immediately vested matching.
• Generous time off: 20-25 PTO days and 10 sick days per year.
• FSA for healthcare and commuter costs.
• Position is union-represented (OPEIU).
• Employee Assistance Program for counseling and mental health support.