Workforce Strategy & Resources Manager

TL;DR

Workforce Strategy & Resources Manager (Operations): Build capacity models, forecast demand, and coordinate resources across projects and service lines with an accent on utilization trends, project budgeting, and performance metrics. Focus on developing dashboards, translating data into actionable insights, and improving workflows for efficient staffing and profitability.

Location: Whatcom County, WA (Hybrid), Washington State (Remote)

Salary: $95,000 – $130,000

Company

hirify.global is a leading accounting and consulting firm serving businesses and individuals across the Pacific Northwest.

What you will do

• Build and maintain capacity models across service lines and teams, identifying utilization trends to balance workloads.
• Support workforce planning decisions including hiring, outsourcing, and resource redistribution.
• Coordinate staffing across projects, aligning skills, timelines, and priorities with team leaders.
• Partner with Finance on budgeting, monitor KPIs like utilization and profitability, ensuring on-time delivery.
• Develop dashboards for capacity, workload forecasts, and project performance; translate data into insights.
• Identify workflow improvements, implement tools for scheduling and reporting, and scale processes for growth.

Requirements

• 5–8+ years in operations, resource management, project management, or workforce planning.
• Experience in project-based or professional services environment preferred.
• Strong analytical skills for forecasting, capacity planning, and modeling.
• Advanced Excel (pivot tables, modeling); experience with BI tools like Power BI.
• Understanding of utilization, realization, efficiency metrics; data-to-insights translation.
• Strong communication and cross-functional collaboration skills.

Nice to have

• Track record of improving processes and operational outcomes.

Culture & Benefits

• Performance-based bonuses.
• Comprehensive benefits: medical, dental, vision, retirement.
• 5 weeks PTO.
• Collaborative, people-first culture focused on development and continuous improvement.
• High-impact role shaping firm-wide planning and delivery.