Technical Writer
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Technical Writer (Supply Chain AI): Turn complex product functionality into clear user guides, release notes, in-product help, and multimedia content with an accent on clarity, consistency, and brand voice. Focus on collaborating with cross-functional teams, iterating based on feedback and analytics, and exploring AI tools to enhance documentation efficiency.
Company
is an enterprise AI platform for supply chains, offering out-of-the-box AI solutions and a composable platform for optimizing networks, inventory, routes, and more, used by Fortune 500 companies like Coca-Cola and Estée Lauder.
What you will do
- Create and maintain user guides for Studio and related features.
- Draft scannable release notes highlighting new features, improvements, and fixes.
- Contribute to in-product help including tooltips, guided tours, and inline support.
- Review UX content like labels, messages, and tooltips with product and design teams.
- Script walkthrough videos, create annotated visuals, and support multimedia documentation.
- Iterate on content using feedback, user queries, and analytics.
Requirements
- Strong writing skills to explain complex concepts simply and structured.
- Sharp eye for detail and consistency in UI, guides, and release notes.
- Ability to prioritize tasks, manage deadlines, and deliver in fast-moving product cycles.
- Curiosity about AI tools, technical systems, and user interactions.
- Comfortable with collaborative feedback and independent problem-solving.
Culture & Benefits
- Culture emphasizes innovation, cross-functional collaboration, and continuous improvement.
- Documentation treated as core part of the product.
- Encouragement to experiment with AI and productivity tools.
- Fast-paced yet structured environment respecting focus and ambitions.
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