Technical Writer

TL;DR

Technical Writer (Supply Chain AI): Turn complex product functionality into clear user guides, release notes, in-product help, and multimedia content with an accent on clarity, consistency, and brand voice. Focus on collaborating with cross-functional teams, iterating based on feedback and analytics, and exploring AI tools to enhance documentation efficiency.

Company

hirify.global is an enterprise AI platform for supply chains, offering out-of-the-box AI solutions and a composable platform for optimizing networks, inventory, routes, and more, used by Fortune 500 companies like Coca-Cola and Estée Lauder.

What you will do

• Create and maintain user guides for hirify.global Studio and related features.
• Draft scannable release notes highlighting new features, improvements, and fixes.
• Contribute to in-product help including tooltips, guided tours, and inline support.
• Review UX content like labels, messages, and tooltips with product and design teams.
• Script walkthrough videos, create annotated visuals, and support multimedia documentation.
• Iterate on content using feedback, user queries, and analytics.

Requirements

• Strong writing skills to explain complex concepts simply and structured.
• Sharp eye for detail and consistency in UI, guides, and release notes.
• Ability to prioritize tasks, manage deadlines, and deliver in fast-moving product cycles.
• Curiosity about AI tools, technical systems, and user interactions.
• Comfortable with collaborative feedback and independent problem-solving.

Culture & Benefits

• Culture emphasizes innovation, cross-functional collaboration, and continuous improvement.
• Documentation treated as core part of the product.
• Encouragement to experiment with AI and productivity tools.
• Fast-paced yet structured environment respecting focus and ambitions.