Senior Analyst, Customer Success (Automotive)

TL;DR

Senior Analyst, Customer Success (Automotive): Analyze automotive sales, pricing, incentives, and residual values to deliver insights and drive client satisfaction with an accent on using BI tools for industry trends and repeatable analysis. Focus on building trusted advisor relationships, creating case studies, and influencing OEM decisions through presentations and thought leadership.

Location: Remote USA (Costa Mesa, CA or Nashville, TN)

Salary: $100,000–$115,000 per year

Company

Global leader in data and insights for the automotive industry, powering OEM decision-making with analytics and technology.

What you will do

• Leverage BI tools like Tableau, PowerBI, and ThoughtSpot alongside Excel for data analysis and impactful insights on industry trends.
• Act as trusted advisor for key OEM clients, ensuring they maximize value from hirify.global data.
• Provide subject matter expertise on U.S. automotive retail sales volume, pricing, incentives, and residual values.
• Lead client discussions, create case studies, thought leadership articles, and presentations to support business development.
• Collaborate across teams to enable growth and retention through proactive solutions.

Requirements

• 2-5 years in automotive retail sales/reporting, consulting, corporate strategy, finance, or analytics
• Significant experience with Excel and PowerPoint
• Experience with BI platforms like Tableau, PowerBI, or ThoughtSpot
• Experience with executive presentations and public speaking
• Automotive industry knowledge in finance, analytics, strategy, or pricing highly desirable

Nice to have

• General interest in automotive industry trends

Culture & Benefits

• High-performing, collaborative team with mentorship from leadership
• Accelerated development program for future automotive analysts
• Exposure to all levels at OEM clients, from working level to C-Suite
• Commitment to diverse workforce and equal opportunity
• Opportunities for career growth and shaping automotive analytics