Program Coordinator

TL;DR

Program Coordinator (Energy Efficiency): Provide administrative, scheduling, and operational support for residential energy efficiency programs in western Arkansas with an accent on customer experience and smooth program execution. Focus on coordinating field team appointments, communicating with customers and partners, and tracking program activities.

Location: Lowell (Fayetteville), AR - must be commutable distance to office or in the area. Applicants must be authorized to work in the US without sponsorship.

Salary: $18.80–$28.30 / hr (USD)

Company

Leading firm accelerating transition to sustainable, carbon-neutral energy future through energy efficiency programs.

What you will do

• Manage scheduling and coordinate appointments for field teams across multiple locations.
• Communicate with customers, staff, and partners to support program operations.
• Provide timely updates on processes, timelines, and requirements for positive customer experience.
• Track documentation, reporting, and program activities.
• Assist with troubleshooting administrative or program issues per procedures.
• Guide customers through program options and address participation barriers as office-based representative.

Requirements

• Must be commutable to Lowell, AR office or in Fayetteville area.
• Authorized to work in the US; no sponsorship provided.
• High school diploma or equivalent.
• Strong organizational and time management skills.
• Experience in administrative support, office coordination, or customer service.
• Excellent verbal and written communication skills.
• Proficiency with scheduling tools, spreadsheets, and office software.

Nice to have

• Additional education or administrative training.
• Spanish language skills.
• DOT qualification if applicable.

Culture & Benefits

• Medical, dental, vision insurance with health concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, parental, and volunteer time.
• Employee recognition program and assistance program.
• On-demand training courses for career advancement.