Manager (Player & Coach) of Solution Architect Team (AI)

Location: Hybrid in San Francisco or New York, United States

Salary: $165K–$330K annually, plus equity

Company

Baseten provides applied AI research, infrastructure, and developer tooling for deploying mission-critical inference systems and AI products in production.

What you will do

• Lead, mentor, and grow a team of Solution Architects while setting technical direction, delivery goals, and development plans.
• Partner with Sales and customers on discovery calls, technical demos, solution scoping, success criteria, and deployment approaches.
• Guide benchmarking and repeatable deployments across LLMs, embeddings, image and video generation, and VoiceAI.
• Own customer POCs and projects by defining scope, timelines, deliverables, stakeholders, and next steps.
• Act as a hands-on technical leader on strategic customer engagements and product initiatives.
• Partner with Product, Infrastructure, and customer engineering teams to improve AI system performance, reliability, and cost efficiency in production.

Requirements

• AI/ML background and the ability to discuss AI/ML topics credibly with technical stakeholders.
• 4+ years of professional Solution Architecture or Solutions Engineering experience, including 1+ year in a leadership or mentorship capacity.
• Strong customer-facing communication skills, including structured discovery and clarification of ambiguous requirements.
• Technical depth to scope solutions without needing to write production code.
• Ability to script and prototype as needed, including comfort with fast, informal technical experimentation and “vibe coding.”

Nice to have

• Experience running or supporting benchmarks for ML inference deployments.
• Familiarity with GPU selection and latency-versus-throughput tradeoffs for inference performance and cost.
• Experience serving as a cross-functional technical lead for customer POCs across Sales and Engineering.
• Professional software engineering experience.

Culture & Benefits

• Meaningful equity and competitive compensation.
• For U.S. employees: 100% coverage of medical, dental, and vision insurance for employees and dependents.
• Flexible PTO and a company-wide Winter Break from Christmas Eve through New Year's Day.
• Paid parental leave and a fertility and family-building stipend through Carrot.
• For U.S. employees: company-facilitated 401(k).
• Exposure to a variety of ML startups with learning and networking opportunities.