Key Account Manager for Eastern and Southern Europe

TL;DR

Key Account Manager for Eastern and Southern Europe: Manage and develop business relationships with distributors and key retail customers across CEE markets including Czech Republic, Slovakia, Hungary, Romania and the Balkans with an accent on driving sustainable growth, identifying new commercial opportunities and executing category strategies. Focus on leading business reviews, negotiations, promotional launches and translating sales data into actionable recommendations.

Location: Warsaw office (hybrid)

Company

World’s leading tea business home to iconic brands like Lipton, Pukka, Tazo, T2, Lyons and PG Tips, focused on crafting teas for every occasion and inspiring healthier lifestyles.

What you will do

• Manage and develop relationships with distributors and key retail customers across assigned CEE markets
• Drive business growth, identify new opportunities and build long-term partnerships
• Develop and execute customer/market plans aligned with category strategy
• Lead business reviews, negotiations, strategic workshops and full sales/negotiation cycles
• Ensure execution of category priorities, promotions and innovation launches
• Analyze sell-in/sell-out data for insights, monitor performance and collaborate with marketing, supply chain and finance
• Manage promotional budgets, prepare reports/forecasts and support export business development

Requirements

• Minimum 3 years of experience in FMCG sales, ideally international or multi-market
• Experience with distributors and/or modern trade/retail customers
• Fluent English essential
• Strong analytical skills with sales data and financial metrics
• Excellent communication, negotiation and relationship-building skills
• Ability to work independently across multiple markets and priorities
• Advanced Excel and PowerPoint skills
• Willingness to travel occasionally across the region

Culture & Benefits

• Corporate start-up environment with speed, agility and autonomy backed by global scale
• Yearly salary review, annual bonus, private medical care and life insurance
• Monthly MyBenefit cafeteria points, holiday reimbursement and two retirement pension plans
• Discounted company products, employee referral rewards up to 3,000 PLN
• Structured onboarding, continuous learning and cross-functional collaboration with global teams

Hiring process

• 2-3 stages depending on seniority, with CV review within 2 weeks
• Straightforward process committed to equity, inclusion and diversity