Manager-IT, Europe

TL;DR

Manager-IT, Europe: Day-to-day IT support for the Europe team including analysis, configuration, troubleshooting of desktop hardware, OS, software, Office 365, networking with an accent on automation, scripting, and AI tools for productivity improvements. Focus on bridging local business needs with global IT, implementing workflow automations, and driving continuous improvements through emerging technologies.

Location: Based in Madrid, Spain

Company

hirify.global is a fast-growing company in the solar industry designing and manufacturing next-generation PV tracking systems for utility-scale power plants.

What you will do

• Act as primary IT contact for Europe team, aligning local needs with global IT strategy and advising on best practices.
• Provide hands-on technical support: desktop hardware setup, Wi-Fi, Office 365, Okta, Active Directory, AV systems, inventory, and ticket resolution.
• Identify productivity opportunities and implement automation solutions using scripting, Power Automate, Zapier, APIs.
• Leverage AI tools like copilots and LLMs to streamline workflows and enhance user experience.
• Lead IT projects, support office initiatives, and drive continuous improvements through process optimization.

Requirements

• Based in Madrid, Spain
• Proficient English and Spanish
• 5+ years of IT desktop support experience
• Strong knowledge of Windows, Office 365, networking, Active Directory
• Experience leading regional IT support as point of contact
• Scripting/programming (Python, PowerShell, JavaScript) and automation tools
• Interest or experience with AI tools in business environments
• Bachelor’s degree or equivalent

Culture & Benefits

• Intense collaboration, passionate customer focus, disciplined execution.
• Tenacious commitment to continuous improvement and drive to win.
• Fast-paced environment with high autonomy balancing support and initiatives.
• Understanding of executive-level support needs.