Technical Operations Specialist

TL;DR

Technical Operations Specialist (SaaS/IT Ops): Own day-to-day technical operations across recruitment, advisory, e-commerce, and technology services with an accent on user management, SaaS configuration, internal support, and website maintenance. Focus on evaluating and customizing tools, building workflows and automations, and coordinating with vertical leads and vendors.

Malaga, Spain | Full-time, hybrid or remote

Company

hirify.global is a holding company operating verticals in recruitment, advisory, e-commerce, and technology services.

What you will do

• Manage user accounts, access permissions, on/offboarding, and license inventory across SaaS tools like Google Workspace, Notion, Slack.
• Provide first-line technical support and onboard new employees on company systems.
• Evaluate, configure, and customize SaaS solutions including CRMs, project management, HR systems, dashboards, and automations.
• Build internal templates, workflows, process documentation, and train team on tools.
• Handle website operations: content publishing, performance monitoring, updates, and minor design changes.
• Coordinate with external vendors and maintain technical process documentation.

Requirements

• Fluent English (working language); Spanish helpful
• 2-4 years in IT operations, business systems administration, or similar
• Hands-on with Google Workspace, Slack, Notion, CRMs
• Comfortable with Webflow or no-code website platforms
• Experience configuring SaaS for non-technical users
• Strong communication for daily interactions with non-technical leads
• Detail-oriented, process-driven mindset
• Familiarity with AI tools (Claude stack or similar)

Nice to have

• Experience at startup, scale-up, or holding company
• Automation tools (Zapier, Make, n8n)
• Basic GDPR and data protection knowledge
• Google Cloud, AWS basic admin
• Business systems analysis or technical project coordination

Culture & Benefits

• High autonomy owning end-to-end internal technical operations
• Variety across four business verticals
• Real impact enabling company efficiency
• Growth into broader operational or technical roles