Digital Marketing Account Manager

TL;DR

Digital Marketing Account Manager: Nurture client relationships and manage digital marketing campaigns for technology professionals with an accent on performance discussions, strategy alignment, and seamless internal collaboration. Focus on hosting regular client meetings, directing editorial calendars, and maintaining low attrition through proactive communication and issue resolution.

Location: Remote (full-time, work-from-home; comfortable working remotely with reliable high-speed internet required)

Company

Award-winning marketing agency serving residential and commercial custom integration industry since 2007, with a fully remote team distributed globally.

What you will do

• Prepare for, conduct, and host weekly, monthly, and quarterly client meetings discussing campaign performance and strategy (typical book of 30-35 clients).
• Provide direction for campaign editorial calendars, aligning production with client goals, target audience, tone, and schedule.
• Manage client digital marketing campaigns to ensure alignment with business objectives.
• Communicate regularly with clients, respond promptly to questions or concerns, and keep them informed proactively.
• Partner with internal teams (content, project management, web) to deliver on expectations and foster feedback loops.
• Maintain organization using project tools, balance client advocacy with team bandwidth, and adapt to new processes and trends.

Requirements

• Bachelor’s Degree strongly preferred
• At least five years of experience managing accounts in a marketing setting
• Comfortable working remotely with reliable high-speed internet
• Impeccable written and verbal communication skills
• Strong organizational skills and attention to detail
• Familiarity with SEO, social media (organic/paid), blogging, organic/paid search
• Knowledge of data from platforms like GA4 and Google Search Console
• Comfortable with frequent video calls

Nice to have

• Experience in technology/consumer electronics/home automation industries
• Experience in inside sales role

Culture & Benefits

• Health, Dental, and Vision Insurance
• Paid Holidays, Vacation, Sick, and Personal Time
• Simple IRA with Company Match
• Work-life balance with flexible remote schedule
• Company-provided computer
• Access to Career Track and Skills Shed learning programs
• People-first culture emphasizing curiosity, creativity, collaboration, and core values like Own It, Embrace Innovation, Grow Together