Identity Operations Analyst (IAM)

TL;DR

Identity Operations Analyst (IAM): Provisions and deprovisions user access across enterprise systems including Active Directory, supports IAM tools and processes, and performs reporting, auditing, and compliance activities. Focus on ensuring least-privilege access, processing requests within SLAs, and automating manual processes to minimize security risks.

Location: London, UK (Hybrid)

Company

hirify.global Group (NYSE – MKL) is a Fortune 500 holding company for insurance, reinsurance, specialist advisory, and investment operations with over 60 offices in 20+ countries.

What you will do

• Provision and deprovision user, group, and privileged access across enterprise systems like Active Directory, following least-privilege guidelines.
• Process access requests and incident tickets via ServiceNow within SLAs, escalating or collaborating with security and application teams as needed.
• Administer IAM tools such as MFA, SSO, federated identities, and PAM; maintain understanding of critical systems.
• Develop and maintain access-management procedures, standards, and methodologies for platforms and applications.
• Perform reporting, audit, and compliance analysis including SOX reviews, identifying and escalating exceptions.
• Assist with RBAC activities, risk assessments, process automation, and collaboration with global teams; participate in on-call rotation.

Requirements

• Experience with IAM concepts and technologies: directories, MFA, SSO, federated identities, PAM, account provisioning.
• Experience with Azure Active Directory/Microsoft Entra ID, RBAC, AD/LDAP, Windows authentication.
• Familiarity with IAM/ITSM tools like SailPoint, ServiceNow, JIRA; desirable: CyberArk, Microsoft 365/Exchange.
• Understanding of audit/compliance frameworks (e.g., SOX, PCI); strong analytical, troubleshooting, communication skills.
• Certifications such as CISSP, CCSK, ITIL, Microsoft Azure Fundamentals, or relevant IAM certifications.

Culture & Benefits

• 25 days paid holiday plus Bank Holidays, option to buy/sell extra leave.
• Company pension scheme, private medical/dental cover, life assurance, travel insurance, income protection, season ticket loan.
• Annual bonus, strong benefits package, opportunities for learning and career development.
• Flexible working patterns considered; diverse and inclusive workforce with equal opportunities.