Retail Coordinator (Retail)

TL;DR

Retail Coordinator (Retail): Managing retail operations, logistics, and ecommerce activities with an accent on stock control, 3PL supplier management, and financial reporting. Focus on optimizing the online store experience, monitoring KPIs, and coordinating reverse logistics.

Location: Remote (Mexico)

Company

hirify.global is a global design company dedicated to redefining modern living and creating a sustainable, equitable, and beautiful future.

What you will do

• Supervise stock control, inventory, replenishment, and reverse logistics processes.
• Manage 3PL suppliers and monitor overall operational efficiency.
• Validate monthly closing reports, create compensation requests, and oversee tax procedures and invoices.
• Monitor KPIs and generate sales reports and projections based on historical data.
• Oversee the online store image, ensuring product information accuracy and improving client experience.
• Support customer service for e-commerce and sales, resolving conflicts and handling warranty cases.

Requirements

• Must be based in Mexico.
• Proficiency with operational platforms including Excel, Outlook, Vtex, CRMs, and Syteline.
• Experience in operations, logistics, and finance within a retail context.
• Ability to manage product registration and pricing.

Culture & Benefits

• Commitment to design for the good of humankind and sustainability.
• Inclusive work environment welcoming diverse backgrounds, identities, and abilities.
• Equal opportunity employment with strong support for veterans and people with disabilities.
• Provision of reasonable accommodations for applicants and employees.