Renewal Representative (EdTech)

TL;DR

Renewal Representative (EdTech): Overseeing and executing the renewal process for existing Parchment customers with an accent on customer retention and satisfaction. Focus on proactive customer engagement and communicating the ongoing value of services.

Location: Remote (Budapest, Hungary)

Company

hirify.global creates intuitive products that simplify learning and personal development.

What you will do

• Oversee and execute the renewal process for existing Parchment customers.
• Ensure high customer retention and exceptional satisfaction.
• Proactively engage with customers to identify renewal opportunities.
• Effectively communicate the ongoing value and benefits of Parchment’s services.

Requirements

• Must be based in Budapest, Hungary.
• Ability to work the 2nd shift.
• Must pass a background check and identity verification.

Culture & Benefits

• Competitive, location-specific benefits.
• Inclusive work environment emphasizing diversity and equity.
• Focus on personal growth and success throughout the career.