SMB Account Manager (B2B)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
SMB Account Manager (B2B/Benefits): Managing a portfolio of SMB clients and scaling the Benefits solution with an accent on end-to-end client lifecycle management, from onboarding and launch events to long-term strategic support. Focus on driving client satisfaction, retention, and revenue growth while collaborating cross-functionally to tailor solutions for corporate partners.
Location: Not explicitly stated, but Hebrew fluency is required (likely Israel)
Company
is a global technology company providing delivery services and B2B corporate benefits solutions across over 500 cities worldwide.
What you will do
- Manage a portfolio of SMB clients, building strong senior-level relationships to ensure mutual success.
- Lead end-to-end company launches, including planning launch events and delivering training for employees and managers.
- Own the full client lifecycle, from identifying opportunities and pitching solutions to providing long-term strategic support.
- Collaborate cross-functionally with Product, Marketing, Support, and Operations to tailor solutions to client needs.
- Analyze account performance and market trends to identify areas for optimization and growth.
- Drive initiatives to improve client satisfaction, retention, and revenue growth.
Requirements
- 2-4 years of experience in account management, business development, or B2B partnerships.
- Strong commercial acumen and understanding of B2B business dynamics.
- Proven ability to influence senior stakeholders internally and externally.
- Data-driven mindset with the ability to transform insights into actionable decisions.
- Fluent in both Hebrew and English (spoken and written).
- Self-starter capable of prioritizing and driving initiatives with full ownership in a fast-paced environment.
Culture & Benefits
- Collaborative and motivated team environment that values ownership, impact, and kindness.
- Unique opportunity to scale a B2B service within a successful, fast-growing tech company.
- Engagement with both local and international colleagues.
- Entrepreneurial atmosphere where you can build processes from the ground up.
Hiring process
- Application review by a Talent Acquisition Partner.
- Short introductory call.
- Interviews with the hiring team.
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