обновлено 5 дней назад
Business Process Analyst (Oracle EBS)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Business Process Analyst (Oracle EBS): Supporting standard application tickets and routine functional configuration for Oracle Accounts Receivable processes in an onsite operational environment with an accent on accurate data updates, transaction processing, and SLA-based support. Focus on analyzing user issues, coordinating defects and enhancements with technical teams, and improving repeatable support procedures.
Location: Santa Maria Office, Monterrey, Nuevo León, Mexico; onsite five days a week. Occasional weekend work may be required. Domestic relocation assistance is not available.
Company
A global industrial organization developing products and solutions for customers and communities worldwide.
What you will do
- Analyze standard application support tickets, resolve issues, and document outcomes.
- Handle routine Oracle E-Business Suite functional configuration issues using established procedures.
- Perform functional updates for Accounts Receivable processes, master data, and transactional data.
- Maintain inventory-related functional records and complete required system updates.
- Coordinate defects, enhancements, and complex investigations with technical teams.
- Maintain ticket evidence and closure details, follow SLA guidelines, and suggest process improvements.
Requirements
- Bachelor’s degree in MIS, Computer Information, or an equivalent field.
- Functional experience with Oracle E-Business Suite.
- Strong functional knowledge of Oracle Accounts Receivable, including invoicing, receipts, adjustments, credit memos, customer maintenance, and basic reconciliation.
- Experience with application support, ticket handling, SLA tracking, and documentation.
- Ability to follow SOPs and execute repeatable configuration steps accurately.
- Advanced English proficiency required for cross-site and global collaboration.
Culture & Benefits
- Work in a global, collaborative environment focused on problem-solving and sustainable development.
- Five-day onsite schedule at the Santa Maria Office.
- Occasional weekend work may be required depending on operational needs.
- Visa sponsorship is not available.
- An English résumé is required in the Workday profile.
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