Centre Support Supervisor (Education)

TL;DR

Centre Support Supervisor (Education): Leading and coordinating support services and administrative teams across multiple educational centres with an accent on customer experience and operational efficiency. Focus on managing enrolment processes, ensuring regulatory compliance regarding safeguarding, and motivating front-line staff.

Location: Onsite in Romford, United Kingdom

Salary: £39,276 - £42,771 per annum

Company

The hirify.global manages Havering Adult College, providing a wide range of educational courses for learners aged 19+ across the borough.

What you will do

• Lead and motivate a team of Centre Support Advisors across multiple sites.
• Manage learner enquiries, enrolment processes, and front-line services.
• Oversee key administrative processes including fees, data management, and reporting.
• Coordinate marketing activities to promote course offerings to the community.
• Collaborate with teaching staff and managers to ensure a seamless learner experience.
• Ensure centres are safe, compliant, and running efficiently in line with safeguarding regulations.

Requirements

• Experience leading a team in a customer-facing environment.
• Strong communication and organisational skills.
• Proficiency in Microsoft Office and digital systems.
• GCSE Grade 9–5 (or equivalent) in English and maths.
• Flexibility to work evenings and weekends.
• Must be able to work onsite in Romford, UK.

Culture & Benefits

• Opportunity to make a tangible difference in the local community.
• Professional growth through leadership experience in an education setting.
• Collaborative and supportive team environment.
• Havering Rewards program including discounts on various brands and vouchers.