Business Change Manager (Ecommerce)

TL;DR

Business Change Manager (Project Management): Ensuring the effective adoption of organizational change and new systems aligned with OKRs with an accent on stakeholder engagement and long-term sustainability. Focus on conducting impact assessments, developing communication plans, and managing the transition from project delivery to business as usual (BAU).

Location: Hybrid (Liverpool, UK)

Company

hirify.global is the team behind the digital retailer Very, focused on helping families get more out of life.

What you will do

• Conduct thorough impact assessments at the inception of initiatives to derive detailed change plans.
• Implement change management strategies and deliver communication plans to maximize project outcomes.
• Identify training needs and provide resources to support colleagues in adopting new tools and processes.
• Support the design of updated processes and coordinate requirements gathering for User Acceptance Testing (UAT).
• Manage stakeholders at all levels, guiding them through the change curve to ensure seamless adoption.
• Oversee the transition from current state to desired state and secure sign-off for handover to BAU.

Requirements

• Proven track record of executing large-scale change initiatives within complex organizations.
• Ability to simplify complex processes and influence stakeholders through problem-solving.
• Proficiency in Jira, Confluence, Miro, and MS Office.
• Expertise in relationship management across various levels of seniority.
• Must be able to undergo Right to Work checks and potential credit/CIFAS/DBS checks.
• Based in or able to work in a hybrid model in Liverpool, UK.

Nice to have

• Professional qualifications in change management, project management, or continuous improvement.

Culture & Benefits

• Flexible, hybrid working model.
• £1000 flexible benefits allowance to suit individual needs.
• 30 days holiday plus bank holidays.
• Udemy learning access and performance-based bonus potential.
• Up to 25% discount on Very.co.uk.
• Matched pension up to 6%.

Hiring process

• First stage: Initial introductory call with the Hiring Team via Microsoft Teams.
• Second stage: A one-hour formal interview focusing on competency and technical questions.