Business Change Manager (FTC)

TL;DR

Business Change Manager (FTC): Partner with senior leaders to embed and sustain new operating model behaviours across digital and streaming teams with an accent on ways of working, decision rights, and governance rhythms. Focus on facilitating high-impact workshops, developing practical tools and playbooks, and shaping end-to-end employee experience particularly for new joiners.

Location: Leeds 3x per week (Expensed travel to London every two weeks)

Salary: £75,000 - £80,000

Company

A technology organisation undergoing a period of significant digital transformation and innovation.

What you will do

• Partner with senior leaders to embed new operating model behaviours across digital and streaming teams
• Implement, test, and evolve ways of working, decision rights, and governance rhythms
• Facilitate workshops, retrospectives, and alignment sessions to build clarity
• Maintain operating model artefacts like process maps and RAPIDs documentation
• Develop communications, engagement plans, tools, and playbooks to support adoption
• Shape employee experience with focus on onboarding for new joiners and internal movers

Requirements

• Proven experience in change readiness and operating model implementation
• Exceptional facilitation skills for complex stakeholder groups
• Strong knowledge of process mapping, decision-making frameworks, and RAPIDs methodology
• Ability to embed new behaviours and ways of working at pace
• Familiarity with behavioural change methodologies such as ADKAR, Prosci, or nudge-based approaches
• High emotional intelligence, collaborative approach, and clear communication skills

Nice to have

• Experience in media, streaming, digital product, or technology-led organisations

Culture & Benefits

• Collaborative, forward-thinking team culture
• Exposure to senior stakeholders and cross-functional teams
• Professional development in a fast-evolving digital environment
• Visible and lasting impact on transformative programme