Senior Project Manager (Professional Services)

TL;DR

Senior Project Manager (Professional Services): Lead delivery of complex modernization projects ranging from $500k to $2M (up to $10M) with an accent on application modernization, connectivity, hybrid cloud deployments, microservices, and DevOps. Focus on coordinating multi-function, multi-vendor teams across regions, optimizing workflows, driving revenue growth, and ensuring customer-centric outcomes through transparent communication and risk management.

Location: Remote from Ontario, Canada or United States

Company

Enterprise software company specializing in modernization solutions for applications, infrastructure, and processes.

What you will do

• Oversee full project lifecycle for large, high-risk, multi-region initiatives, managing timelines, deliverables, and quality to meet deadlines.
• Define project scope, prevent scope creep, and align stakeholders using Rocket’s project management framework.
• Coordinate requirement sessions, kickoffs, status updates, and act as primary customer interface building trust-based relationships.
• Monitor risks, address challenges, and collaborate with sales for revenue opportunities and portfolio management.
• Track KPIs, implement process improvements, and establish governance for operational excellence.
• Partner with account executives, product development, customer success, and engineering for seamless delivery.

Requirements

• 12+ years progressive project management experience in enterprise-scale portfolios, preferably in software professional services
• 6+ years leading senior-level customer-facing project managers
• Proven track record driving revenue growth and business transformation in SaaS or enterprise software.
• Experience in cross-functional collaboration across teams.
• Bachelor’s degree in Business Administration, Project Management, or equivalent; PMP, PgMP, or PRINCE2 certification.
• Executive-level communication, transformational leadership, resource optimization, risk management, financial acumen.

Nice to have

• Certifications or experience in Agile methodologies.

Culture & Benefits

• Embrace core values of Empathy, Humanity, Trust, and Love in customer interactions.
• Promote innovation, continuous improvement, and best practices.
• Inclusive workplace committed to diversity, equity, and inclusion.
• Travel requirements under 25%.
• Background and reference checks as part of hiring process.