Field Service Engineer - Germany

TL;DR

Field Service Engineer (Semiconductor Equipment): Install, calibrate, repair, and maintain complex semiconductor manufacturing machines with an accent on electro-mechanical, vacuum, and fluid systems. Focus on on-site installations, upgrades, troubleshooting outages, customer training, and ensuring equipment reliability under production demands.

Location: Germany - Munich (onsite with minimum 75% travel to multiple sites in multiple countries)

Company

hirify.global designs, develops, manufactures, and services highly complex machines used to create essential devices for semiconductors, AI, cloud services, and high-speed computing.

What you will do

• Install, modify, repair, and perform preventive maintenance on semiconductor equipment following SOPs.
• Lead on-site installations, upgrades, testing, and repairs, including final configuration and functionality checks.
• Host customer acceptance tests and train hirify.global and customer personnel on operation and maintenance.
• Perform equipment, software, and firmware upgrades while providing mentoring to junior staff.
• Interface with technical support and development engineering to resolve issues and support new applications.
• Maintain customer relationships through regular meetings, audits, and detailed reporting.

Requirements

• Fluent in English and German with excellent communication skills
• Associate's degree in Engineering or related field + 4+ years in technical/field service
• Experience with test equipment, schematics, signal tracing, fluid/vacuum/electro-mechanical systems, and basic software
• Must travel 75%+ to multiple sites/countries and be available for emergency call-ins
• Strong systematic troubleshooting to identify root causes independently
• Commitment to safety, cleanliness, and customer satisfaction protocols

Culture & Benefits

• Equal opportunity employer committed to diversity and reasonable accommodations for disabilities.
• Focus on customer satisfaction, continuous learning via seminars/conferences, and high service quality standards.
• Collaborative environment with direct customer interaction and team mentoring opportunities.