Director Fraud Operations (Fintech)

TL;DR

Director Fraud Operations (Fintech): Managing the client protection process and coordinating with internal departments and third-party vendors to minimize financial loss through fraud identification and mitigation. Focus on leading enterprise-wide prevention efforts, driving governance via the Client Protection Oversight Committee, and implementing enhanced controls to mitigate emerging threats.

Location: Remote (Must be authorized to work in the US)

Salary: $114,000 - $165,300

Company

hirify.global is a financial services company focused on transforming financial lives and helping customers achieve financial freedom.

What you will do

• Lead enterprise-wide fraud prevention, including education and training for cross-functional teams.
• Oversee fraud reporting, escalation, and recovery processes to ensure strong SLAs.
• Drive governance through the leadership of the Client Protection Oversight Committee (CPOC).
• Develop the fraud playbook and lead coordinated response efforts during incidents.
• Partner with Legal, Risk, Audit, and Security to manage risk and align strategies.
• Manage third-party vendor relationships and external service providers.

Requirements

• Authorized to work in the U.S. (No sponsorship available)
• Bachelor’s degree or equivalent experience.
• FINRA fingerprinting required
• 10+ years of experience in financial services, with 5+ years specifically in fraud prevention.
• Strong knowledge of fraud risk management and investigative processes.
• Proven ability to assess risk, identify gaps, and implement effective solutions.

Nice to have

• Executive presence with ability to influence senior leadership.
• Experience leading governance forums and driving stakeholder alignment.
• Strong external network within fraud prevention and financial services.

Culture & Benefits

• Medical, dental, vision, and life insurance.
• 401(k) plan with up to 6% company matching and financial advisory services.
• Tuition reimbursement up to $5,250 per year.
• Generous paid time off, including company holidays and floating holidays.
• Comprehensive leave programs, including paid parental leave and FMLA.
• Paid volunteer time (16 hours per calendar year).