Product Analyst (Fintech)

TL;DR

Product Analyst (Data Platform): Building and optimizing analytical frameworks for a fintech data platform with an accent on AI observability, funnel analysis, and metric definition. Focus on synthesizing data into actionable recommendations and ensuring high-trust outputs from complex data environments.

Location: Hybrid (must work 3 days a week in the Toronto office)

Salary: $110,000 – $120,000 CAD per year

Company

hirify.global is a leading global fintech company providing audit and accounting software to over 500,000 users across 130 countries.

What you will do

• Own end-to-end product analytics across the full data stack, from pipeline work in Microsoft Fabric/Delta Lake to insight delivery.
• Conduct deep AI trace analysis using Langfuse and observability tooling to surface patterns in model behavior and user interaction.
• Build and manage funnel analysis across the customer lifecycle, identifying drop-off points and quantifying the impact of product changes.
• Define, track, and report on core product and revenue metrics including NPS, ARR per user, and feature adoption rates.
• Develop scalable dashboards and reporting in Power BI to unify data across systems for the entire organization.
• Partner with Product Managers to validate hypotheses, run experiments, and measure feature performance with statistical rigor.

Requirements

• 3+ years of experience in product, business, or data analytics within a SaaS or technology environment.
• Solid proficiency in SQL and Python for data wrangling, querying, and working with APIs.
• Hands-on experience with data lakehouse platforms such as Microsoft Fabric, Databricks, or Snowflake.
• Experience with BI tools (Power BI preferred) and product analytics platforms like Pendo, Amplitude, or Mixpanel.
• Proven ability to build funnel analyses, cohort studies, and retention models.
• Must be based in or able to work from the Toronto office 3 days a week.

Nice to have

• Familiarity with AI observability tools such as Langfuse.
• Strong data storytelling skills to translate complex analysis for non-technical audiences.
• Habitual use of AI tools to accelerate analysis and pressure-test logic.

Culture & Benefits

• Collaborative and inclusive team culture focused on knowledge sharing.
• Work-life balance with flexible work options and generous time-off policies.
• Competitive compensation including health insurance and retirement plans.
• Opportunity to work with cutting-edge technology in accounting and financial reporting.
• Exposure to international projects and a diverse global team.