Funding Consultant

TL;DR

Funding Consultant: Coordinating intake, submission, and follow-up of new product, repair, and equipment rental orders with SLPs, government agencies, and educational institutions. Focus on reviewing documents for third-party payer compliance, tracking authorizations, resolving denials, and advocating for clients.

Location: Remote from US-CA locations, must live in Pacific, Mountain or Hawaii time zones. Ability to travel to Pittsburgh office for team activities/trainings (approx. 4 times per year).

Salary: $24/hr

Company

World-leader in assistive communication solutions empowering people with disabilities to express themselves and connect with the world.

What you will do

• Maintain communication with SLPs on funding cases and instruct on document preparation and funding policies.
• Work with insurance providers, government agencies, and educational institutions to place orders.
• Track funding authorization cases to resolution in a timely manner.
• Review prior authorization documents against third-party payer criteria and research order history.
• Enter and complete orders in the order management system.
• Serve as client advocate, resolve denials, and consult on difficult funding cases.

Requirements

• Bachelor's Degree or 2–4 years related experience; background in health insurance field preferred.
• Oral and written communication skills, interpersonal and teaming skills, customer service orientation.
• Internet navigation skills, MS Office Word and Outlook.
• Able to multitask in a fast-paced environment and work at a desk for prolonged periods with interruptions.

Culture & Benefits

• Dynamic, global company with collaborative culture welcoming individuality.
• Flexibility to balance work and personal life.
• Opportunity to solve challenges, deliver solutions, and impact customers' lives.
• Emphasis on diversity, equality of opportunity, and inclusion.