Senior Data Analyst (RevOps)

TL;DR

Senior Data Analyst (RevOps): Building and optimizing data pipelines and dashboards for customer retention and expansion with an accent on revenue operations and post-sales metrics. Focus on tracking customer health, managing renewal risk, and identifying expansion opportunities through SQL and BI tools.

Location: Remote (USA)

Salary: $114,000 - $158,000 USD

Company

hirify.global is a fintech and travel platform transforming business travel by integrating corporate travel, charge cards, and spend management into a single seamless experience.

What you will do

• Support pre and post-sales motions across account management, customer success, and RevOps to drive business value.
• Track and report on critical post-sales metrics, including customer health, renewal risk, and expansion revenue.
• Partner with cross-functional stakeholders to lead metrics definition, reporting, and deep-dive analyses.
• Build and maintain repeatable reporting workflows and data pipelines for product and business metrics.
• Manage company business intelligence dashboards to provide visibility into revenue trends.

Requirements

• 5+ years of experience as a Data or Business Analyst with a track record of extracting value from complex datasets.
• Expert proficiency in SQL and experience with Looker/Tableau and Excel/Sheets.
• Deep familiarity with RevOps metrics such as NRR, GRR, churn, expansion rate, and health scores.
• Experience working with Salesforce, specifically account objects and renewal tracking.
• Bachelor’s degree in Data, Economics, Statistics, Operations Research, or a related quantitative field.
• Must be based in the USA.

Nice to have

• Exposure to Customer Success (CS) platforms like Gainsight or Totango.

Culture & Benefits

• Competitive base pay with opportunities for bonuses, commissions, and equity.
• Hybrid-hub model offering the choice between amazing offices or fully remote work.
• Comprehensive benefits package focused on rewarding great work.