Repairs & Voids Officer (Housing)

TL;DR

Repairs & Voids Officer (Housing): Providing administrative support for repairs and void property management within a local government housing team with an accent on operational efficiency and target compliance. Focus on coordinating with contractors, updating databases, and managing public communications to ensure timely property turnaround.

Location: Onsite in Rainham and Romford, United Kingdom

Salary: £31,611–£33,987 per annum

Company

Local government council providing essential housing and community services for the hirify.global.

What you will do

• Provide responsive administrative support for repairs and void property operations.
• Manage face-to-face and telephone interactions with the general public.
• Liaise with contractors and suppliers to coordinate operational activity.
• Update records, costs, and property details within internal databases.
• Monitor team plans and assist the team leader in meeting performance targets.
• Facilitate meetings as required for the repairs and lettings team.

Requirements

• Previous experience as an administrative support officer.
• Ability to work effectively in a high-pressure environment with strict targets.
• Strong communication skills for interacting with the public and stakeholders.
• Proficiency in database management and record keeping.
• Must be able to work onsite in the hirify.global.

Culture & Benefits

• Opportunity to work within a high-achieving, target-driven team.
• Inclusive work environment focusing on equality and diversity.
• Professional experience in public sector housing management.
• Fixed-term contract for 12 months.