Business Services Coordinator

TL;DR

Business Services Coordinator (Administration/LegalTech): Providing administrative support for filing and compliance agents, managing government correspondence and document filing with an accent on organizational precision and data integrity. Focus on handling high-volume task organization, maintaining Salesforce data, and coordinating Service of Process (SOP) documents.

Location: Must be based in East Lansing, MI, and work in-office Monday through Friday (8 am - 5 pm local time)

Company

hirify.global helps entrepreneurs launch and run their businesses by simplifying forms, taxes, and state compliance.

What you will do

• Provide administrative support, including managing correspondence with customers and government agencies.
• Maintain and file department records following strict protocols and naming conventions.
• Process incoming and outgoing mail via USPS and FedEx.
• Manage Service of Process (SOP) documents, including acceptance and distribution to clients.
• Digitize documents via scanning and upload them to the company database.
• Ensure Salesforce data integrity by updating cases and accounts.

Requirements

• High School Diploma, GED, or equivalent industry experience.
• Must be based in East Lansing, MI, and available to work in-office full-time.
• Experience with Salesforce or other CRM applications.
• Proven ability to prioritize workload and work independently in a dynamic environment.
• Excellent written and verbal communication skills.
• Previous experience working in an office environment.

Nice to have

• Data entry experience.
• Proficiency with Adobe DC, macOS, and G-Workspace.
• College degree.

Culture & Benefits

• Comprehensive medical, vision, dental, disability, and life insurance.
• 401k with company match and RSUs.
• Annual bonus and parental/military leave.
• Employee assistance program and pet insurance.
• Paid parking (for in-office staff) and 10 paid holidays.
• Inclusive culture with weekly "All Hands" meetings and social events.