Membership Growth Manager (Hospitality)

TL;DR

Membership Growth Manager (Hospitality): Driving membership sales and community expansion for a hybrid hospitality hub with an accent on lead conversion and community diversity. Focus on executing commercial plans, managing the end-to-end member journey, and building B2B partnerships.

Location: Must be based in Amsterdam, Netherlands

Company

A game-changing hybrid hospitality innovator and Certified B Corp that integrates student accommodation, coworking, and hotels across Europe.

What you will do

• Develop and execute commercial plans to drive membership sales and achieve growth targets.
• Manage the full lead-to-member journey across lifestyle memberships, dedicated desks, and private offices.
• Conduct onsite tours to convert interest and showcase the community value.
• Proactively drive membership renewals and collaborate on retention strategies.
• Lead monthly forecasting and reporting on conversion, churn, and pipeline health.
• Build long-term B2B relationships and partner with marketing on acquisition campaigns.

Requirements

• 5+ years of proven sales experience, preferably in coworking, hospitality, or membership clubs.
• Strong understanding of community dynamics and ability to maintain a diverse member mix.
• Advanced negotiation skills and a data-driven approach to pipeline management.
• Fluent English proficiency; Dutch language skills are a significant advantage.
• Ability to work onsite in Amsterdam.

Culture & Benefits

• Work within a dynamic, multi-national B Corp company focused on positive social impact.
• Opportunities for professional growth and learning within a scaling organization.
• Significant discounts at all company properties across Europe for employees and their families.
• Inclusive and authentic work environment that welcomes diversity across all backgrounds.