Onboarding Specialist (Fintech)

TL;DR

Onboarding Specialist (Fintech): Managing the integration and setup process for new merchants on the hirify.global payments platform with an accent on operational efficiency and client satisfaction. Focus on streamlining the initial setup of payment infrastructure for in-person commerce.

Location: Madrid, Spain. Office-first culture: working from the office 4+ days per week.

Company

hirify.global is a fintech company reinventing payments infrastructure for in-person commerce, established as a leading acquirer in the UK.

What you will do

• Guide new merchants through the onboarding journey to ensure successful platform adoption.
• Coordinate the setup and deployment of payment infrastructure for clients.
• Collaborate with internal teams to streamline the transition process for new users.
• Ensure clients are properly equipped to use hirify.global's payment tools for their business.

Requirements

• Location: Must be based in Madrid, Spain.
• Work Format: Ability to work from the office 4+ days per week.
• Strong communication skills and a customer-centric mindset.
• Interest in fintech and payment systems.

Culture & Benefits

• Office-first culture emphasizing team collaboration and presence.
• Environment built on autonomy, trust, and ownership.
• Opportunity to kickstart a career in a high-growth fintech company.