Back Office Officer (On-Boarding) (Fintech)

TL;DR

Back Office Officer (On-Boarding) (Fintech): Managing the end-to-end client onboarding process and verifying identification documents with an accent on KYC and AML compliance. Focus on ensuring data integrity, collaborating with compliance teams to mitigate risk, and streamlining account activation for new users.

Location: Hybrid in Melbourne, Australia

Company

A leading global trading platform known for cutting-edge technology and a seamless client experience.

What you will do

• Review and verify client identification documents according to KYC and AML regulations.
• Manage the end-to-end onboarding process to ensure timely account activation.
• Collaborate with the compliance team to identify and escalate risks or inconsistencies.
• Provide guidance and support to clients to help them complete onboarding requirements.
• Maintain accurate client records and data integrity within the CRM and internal systems.
• Generate regular reports on onboarding progress and compliance concerns for management.

Requirements

• Professional experience in a financial institution (Banking or Fintech preferred).
• English: Business level proficiency (B2 or above) required.
• Location: Must be able to work in a hybrid setup in Melbourne, Australia.
• Strong attention to detail and ability to multitask in a dynamic environment.
• Critical thinking and problem-solving skills.

Culture & Benefits

• Competitive salary and comprehensive health and pension benefits.
• Focus on work-life harmony with generous annual leave.
• Workation perk: 30 extra days to work remotely from anywhere in the world (restrictions apply).
• Two paid volunteer days per year to support community causes.
• Employee referral program for growing the team.