Key Account Analyst (Sustainability)

TL;DR

Key Account Analyst (Business Analytics): Providing data-driven insights and operational support for customer accounts with an accent on billing accuracy and operational efficiency. Focus on synthesizing complex data sets, developing recurring reports, and resolving billing-related escalations.

Location: Remote/Hybrid - Must be based in the USA

Company

hirify.global is a leading provider of technology-based waste and recycling solutions helping businesses manage and reduce waste to achieve sustainability goals.

What you will do

• Manage data accuracy across the end-to-end billing lifecycle for sustainability-focused customers.
• Review and audit billing statements to resolve discrepancies and ensure timely processing.
• Design, develop, and enhance recurring weekly and monthly reports to deliver actionable business insights.
• Perform trend analysis to identify patterns, surface risks, and determine root causes of operational variances.
• Collaborate cross-functionally to resolve billing escalations and standardize reporting methodologies.
• Provide indirect leadership and mentoring to team members to ensure adherence to operational processes.

Requirements

• Must be based in the USA.
• Bachelor's degree in a related field and 2+ years of experience in business and data project management (or 5+ years experience in lieu of a degree).
• Strong experience in financial and operational modeling.
• Proficiency in advanced Excel (Pivot Tables, dashboards, and data visualizations).
• Ability to synthesize large amounts of data into concise summaries for senior management.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.

Culture & Benefits

• Commitment to Environmental Social and Governance (ESG) objectives and carbon reduction.
• Focus on promoting racial and gender equity within the organization.
• Hybrid work arrangement with minimal required travel (approximately 5% annually).
• Provision of a company laptop to facilitate remote work.
• Collaborative environment focused on continuous improvement and sustainability.