Project Manager (SaaS)

TL;DR

Project Manager (SaaS): Managing software implementation projects for aviation customers with an accent on full project lifecycle delivery and stakeholder management. Focus on coordinating cross-functional resources, mitigating risks, and ensuring high-quality software go-lives.

Location: Fully Remote (United Kingdom)

Company

Leading global provider of aviation software and information services, focusing on predictive technology and AI solutions to maximize aircraft uptime.

What you will do

• Manage 2–4 concurrent client implementations of Tracking and Diagnostics software solutions.
• Drive full project lifecycles from kickoff through go-live and closure.
• Serve as the primary point of contact for customers, leading status calls and milestone reviews.
• Own project documentation, including plans, timelines, scope documents, and change requests.
• Identify and mitigate project risks, blockers, and dependencies early in the process.
• Coordinate resources across internal consultants, product, and technical teams.

Requirements

• 2–4+ years of project management experience in Professional Services, SaaS, or tech implementation.
• Proven experience managing multiple concurrent projects with competing priorities.
• Proficiency in Waterfall, Agile, and Hybrid delivery models.
• Strong client-facing experience in delivery, consulting, or customer success roles.
• Advanced skills in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Willingness to travel occasionally (up to 15%) for client or project needs.

Nice to have

• Bachelor’s degree in Business Administration, Project Management, Engineering, or Computer Science.
• PMP, CAPM, or other project management certifications.
• Experience with project management platforms such as Jira, Monday.com, Smartsheet, or Asana.
• Background in aviation, maintenance, or operational software environments.
• Exposure to AI-enabled productivity tools for reporting and workflow automation.

Culture & Benefits

• AI-forward environment that encourages innovation and the use of emerging technologies.
• Strong focus on mentorship from senior leaders and clear career growth opportunities.
• Customer-centric approach where clients are at the core of every decision.
• Collaborative culture focused on collective success ("Win Together").
• Results-oriented mindset with an emphasis on outcomes over excuses.