Patient Access Coordinator (Healthcare)

TL;DR

Patient Access Coordinator (Healthcare): Managing client intake, inquiries, and scheduling to ensure a professional first experience for potential clients with an accent on responsiveness and U.S. time zone alignment. Focus on matching clients to providers, coordinating prescriber schedules, and maintaining an organized intake workflow.

Location: Remote, must be aligned with US Pacific Time (including evening and weekend coverage)

Company

hirify.global is an outsourcing provider specializing in connecting businesses with professional remote talent.

What you will do

• Manage incoming calls, emails, and online inquiries promptly and professionally.
• Conduct initial intake scheduling and match clients to providers based on clinical needs.
• Provide coverage during U.S. business hours, including specific evening and weekend shifts.
• Assist with prescriber coordination and support the intake flow for medication management services.
• Collaborate with clinical and administrative teams to improve intake workflows and client experience.

Requirements

• Professional and confident communication skills with a strong phone presence.
• Ability to work US Pacific Time zone schedules, including weekends.
• High level of organization and strong attention to detail.
• Ability to work independently and make sound decisions within guidelines.
• Reliability and consistency in maintaining assigned coverage hours.

Nice to have

• Prior experience in client intake, scheduling, or call-based support roles.
• Experience working in healthcare or behavioral health settings.
• Familiarity with scheduling systems or electronic medical records (EMRs).

Culture & Benefits

• Permanent work from home arrangement.
• Immediate hiring process.
• Flexible scheduling options for specific weekdays.