Fulfillment Associate, Document Management

TL;DR

Fulfillment Associate, Document Management (Administration): Processing and routing legal documents and notices to ensure accurate delivery and compliance with an accent on high-volume document scanning and records management. Focus on maintaining strict productivity metrics and ensuring the precision of legal notifications.

Location: On-site in Plantation, Florida, USA

Salary: $25,200.00 - $42,300.00 USD

Company

hirify.global provides compliance and Registered Agent services to help businesses manage legal and critical communications nationwide.

What you will do

• Receive, prepare, batch, and scan legal documents delivered via multiple methods.
• Interact professionally with process servers, sheriffs, and other individuals delivering legal documents.
• Collaborate with internal customers to provide timely and accurate service of process.
• Identify issues requiring escalation and route them to the appropriate support teams.
• Utilize internal systems (e.g., ARROW) and scanning technologies to process and track work.
• Adhere to standard operating procedures and meet established productivity and quality metrics.

Requirements

• High school diploma or equivalent.
• Must be based in or be able to work on-site in Plantation, Florida.
• Ability to lift up to 30 lbs.
• Proficiency with scanning equipment and workflow systems.
• Strong attention to detail and accuracy in records management.
• Professional verbal communication and interpersonal skills.

Nice to have

• Additional education in legal or operations workflows.
• Experience in document processing, administrative operations, or records management.
• Knowledge of Service of Process procedures.

Culture & Benefits

• Medical, Dental, and Vision plans.
• 401(k), FSA, and HSA benefits.
• Commuter benefits and Tuition Assistance Plan.
• Vacation, sick time, and paid parental leave.

Hiring process

• Interviews conducted without the assistance of AI tools or external prompts.
• Requirement to remove virtual backgrounds during interviews.
• Includes in-person interviews at the hirify.global office.