Document Process Specialist I

TL;DR

Document Process Specialist I (Administration): Process and manage incoming business documents, ensuring accurate transition into the Document Management System with an accent on data integrity and quality control. Focus on resolving discrepancies in the QC work queue and prioritizing high-volume workflows.

Location: Onsite in Springfield, IL

Salary: $18.80 - $25.43/hr

Company

hirify.global provides tailored insurance and financial products to help educators protect their assets and prepare for the future.

What you will do

• Process and manage incoming business documents into the Document Management System within required timeframes.
• Perform corrections and updates to documents across multiple repositories as requested by business units.
• Research and resolve discrepancies within the QC work queue to ensure document accuracy.
• Manage multiple high-volume workstreams and prioritize workflows to meet service levels.
• Respond to business partner inquiries regarding document processing and scanned materials.
• Maintain high accuracy standards in document recognition and classification.

Requirements

• H.S. Diploma or GED equivalent required.
• Associate’s Degree in a business-related field or equivalent experience in document management systems.
• Proficiency with computers and data entry systems.
• Strong attention to detail and accuracy when handling critical business documents.
• Ability to work onsite in Springfield, IL.
• Strong decision-making and problem-solving skills.

Nice to have

• Experience working with scanning or indexing processes.

Culture & Benefits

• Mission-driven environment focused on supporting the educator community.
• Stable corporate structure as a publicly traded company on the NYSE.
• Commitment to equal opportunity employment (EOE) for minorities, females, veterans, and disabled candidates.