Principal Customer Solutions Engineering (Ad Tech)

TL;DR

Principal Customer Solutions Engineering (Ad Tech): Own the end-to-end strategy, technical architecture, and operational health of first-party supply and demand integrations across Microsoft Monetize platform with an accent on scale, performance, and marketplace sustainability. Focus on leading partner onboarding, root-cause analysis of delivery issues, and data-driven optimizations for monetization outcomes.

Location: Redmond, United States. Employees within a 50-mile commute expected to work from the office at least four days per week.

Salary: USD $139,900 – $274,800 per year (USD $188,000 – $304,200 in San Francisco Bay area and New York City).

Company

Microsoft Advertising team partnering with owned publishers to onboard, scale, and optimize first-party advertising supply across MSN, Outlook, and Gaming.

What you will do

• Own strategy, technical architecture, and operations for first-party supply and demand integrations spanning display, native, and video.
• Define standards for publisher setup, inventory packaging, demand eligibility, and governance.
• Lead onboarding and lifecycle management for partners, setting integration and quality requirements.
• Serve as escalation point for complex monetization, delivery, and reporting issues with root-cause analysis.
• Partner with stakeholders across Advertising, Gaming, MSN, Outlook to align technical execution with revenue goals.
• Drive scalable operating models, cross-platform improvements, and data-informed strategies using experimentation and analytics.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Supply Chain, or related AND 6+ years in technical program/product management, coding, software development.
• OR equivalent experience.
• 4+ years of customer-facing experience.
• Experience managing cross-functional projects, web analytics, big data, data science, ad platforms preferred.

Nice to have

• 12+ years technical experience or equivalent.
• 5+ years cross-functional projects, ad tech, programming (C, C#, C++, ASP.NET, Javascript), SQL, data tools (R, Python, Excel, Tableau).
• Data-driven problem solving, ad tech fundamentals.

Culture & Benefits

• Growth mindset, innovation, collaboration with values of respect, integrity, accountability.
• Inclusive culture where everyone can thrive.
• Benefits and other compensation available; see careers site for details.