Senior Manager, CRM (EdTech)

TL;DR

Senior Manager, CRM (Marketing): Developing and optimizing customer relationship strategies for an AI upskilling platform with an accent on user retention and personalized career-path communication. Focus on scaling automated lifecycle marketing and improving user conversion rates within the EdTech ecosystem.

Location: Remote

Company

hirify.global is a premier career transformation platform that provides AI upskilling and end-to-end career support for tech professionals.

What you will do

• Develop and execute CRM strategies to increase user retention and lifetime value (LTV).
• Design and manage automated communication workflows across the customer lifecycle.
• Analyze user behavior data to create highly personalized segments and messaging.
• Collaborate with product and marketing teams to optimize the user conversion funnel.
• Measure and report on key CRM performance metrics and growth outcomes.

Requirements

• Proven experience in CRM management within a high-growth product or EdTech environment.
• Strong analytical skills with the ability to derive actionable insights from user data.
• Expertise in modern CRM tools and marketing automation platforms.
• Experience designing lifecycle communication strategies for tech-savvy audiences.
• Ability to lead strategic initiatives and scale communication processes.

Culture & Benefits

• Work at a top-rated EdTech company recognized by TIME x Statista and GSV 150.
• Remote-first work environment offering flexibility.
• Opportunity to collaborate with instructors and leaders from FAANG+ companies.
• Professional environment focused on cutting-edge AI and career acceleration.