Community Manager (AI)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Community Manager (AI): Building and growing the user community for an AI-powered Personal & Entrepreneurial Resource Planner (PRP) with an accent on engagement strategies and brand loyalty. Focus on managing multi-platform discussions, activating brand advocates, and optimizing community growth through data analysis.
Location: Fully onsite in Lisbon, Portugal. Relocation support is available.
Salary: €33K – €41K
Company
is a self-funded company creating the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP).
What you will do
- Develop and execute community engagement strategies to grow and support user communities.
- Manage and moderate forums, social media groups, and discussion platforms such as Discord, Reddit, and Slack.
- Engage with users by responding to questions, moderating discussions, and fostering positive interactions.
- Organize and promote community events, webinars, and Q&A sessions.
- Collaborate with marketing, product, and support teams to ensure a seamless user experience.
- Monitor and analyze community engagement metrics to optimize strategies and identify brand ambassadors.
Requirements
- Must be based in or be able to relocate to Lisbon, Portugal (fully onsite role).
- Around 3+ years of experience in community management, social media management, or customer engagement.
- Experience managing online communities or forums (e.g., Discord, Reddit, Facebook Groups, Slack).
- Strong written and verbal communication skills to engage and inspire users.
- Experience with community-building tools and analytics platforms.
- Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.
Culture & Benefits
- Apple hardware ecosystem for work.
- Top-tier Health and Life Insurance, Pension Fund, and Annual Bonus.
- Coverflex benefits package for meal allowances and well-being.
- Transportation budget to support commuting needs and 100% free meals at the hub.
- Urban Sports Club membership and childcare support.
- Air Conference for team collaboration and professional growth.
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