Aviation Support Engineer (Robotics)

TL;DR

Aviation Support Engineer (Robotics): Technical backbone for Drone as a First Responder (DFR) infrastructure, bridging the gap between robotic hardware and real-world operations with an accent on deployment, validation, and troubleshooting of automated docks and drones. Focus on diagnosing complex mechanical and electrical failures, performing remote tele-recovery of grounded assets, and optimizing next-generation automated infrastructure.

Location: Must work onsite at the Atlanta based manufacturing facility

Salary: $100,000 – $140,000

Company

hirify.global is a leading safety technology platform that connects cities, law enforcement, and businesses through a nationwide public-private safety network to proactively prevent crime.

What you will do

• Diagnose and resolve complex mechanical, electrical, and software issues within automated docking and charging systems.
• Monitor fleet health and perform remote tele-recovery of grounded assets using tools like Grafana and Sigma.
• Participate in hands-on bring-up and QA testing of new docking hardware using industrial automation principles.
• Act as the primary feedback loop between field operations and Engineering to identify bugs and hardware improvements.
• Create and maintain technical SOPs and troubleshooting guides to scale support capabilities.

Requirements

• Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Robotics, or a related technical field.
• 2–4 years of experience in industrial automation, robotics support, or IoT device management.
• Proficiency in Linux/Unix environments and basic command-line navigation.
• Experience with hardware diagnostic tools (Multimeters, Oscilloscopes) and digital telemetry dashboards.
• Must be located in or able to work onsite in Atlanta, GA.
• Ability to translate technical hardware failures into clear, actionable documentation.

Nice to have

• Experience with PLC programming or industrial control systems.
• Familiarity with Git and understanding of firmware/software deployment cycles.
• Knowledge of battery management systems (BMS) or automated electromechanical systems.
• FAA Part 107 Remote Pilot Certificate.

Culture & Benefits

• Flexible "use what you need" PTO, 11 company holidays, and your birthday off.
• Fully-paid health, dental, and vision insurance including an HSA match.
• 12 weeks of 100% paid parental leave, with additional recovery time for birthing parents.
• Up to $10,000 annual reimbursement for adoption, surrogacy, or fertility through Maven.
• Annual Headspace subscription and caregiver support via Cariloop.
• Various stipends: $150/month WFH, $750 one-time home office, and $250/year productivity.

Hiring process

• Initial call with a recruiter to discuss the role and total compensation.
• Structured onboarding including a 90-day plan with internal certification and shadowing.