Account Growth Manager (AppSec)

TL;DR

Account Growth Manager (AppSec): Managing end-to-end customer relationships and driving gross retention and expansion revenue for an AI-native AppSec platform with an accent on renewal pipeline management and technical discovery. Focus on identifying upsell opportunities through technical conversations and mitigating churn risks via account health reviews.

Location: Remote (United States)

Company

hirify.global is an AI-native AppSec platform that helps global enterprises secure software from open source, custom code, and AI-generated components.

What you will do

• Own the full renewal pipeline, including accurate forecasting and on-time closing.
• Identify and progress upsell and cross-sell opportunities through technical discovery.
• Conduct regular business reviews and track adoption metrics to mitigate churn risks.
• Serve as a technical resource on how the platform fits into a customer's SDLC.
• Collaborate with support and engineering to escalate and resolve customer issues.
• Translate field feedback into structured requirements for Product and Engineering teams.

Requirements

• 3-6 years in a customer-facing role combining relationship management with commercial outcomes (e.g., CSM, Renewal AM, TAM).
• Experience managing the full renewal motion, including forecasting, negotiating, and closing.
• Fluency in technical conversations regarding DevSecOps, CI/CD pipelines, and software security.
• Proven ability to drive expansion opportunities within an existing customer base.
• Must be based in the United States.
• Strong communication skills, with the ability to engage both engineering teams and VPs.

Nice to have

• Familiarity with SCA, SAST, or general application security tooling.
• Experience with SDLC tools (GitHub, GitLab, Jenkins) or cloud environments (AWS, Azure, GCP).
• Background in B2B SaaS security or developer tooling.

Culture & Benefits

• Collaborative, empowering, and inclusive workplace built on respect and trust.
• Focus on continuous learning and professional growth.
• Flexible work environment to empower employees to do their best work.
• Opportunity to work at the forefront of AI-powered application security.