Revenue Operations Manager (AI & Automation)

TL;DR

Revenue Operations Manager (AI & Automation): Designing and optimizing the lead capture, routing, and conversion engine using AI-driven systems with an accent on speed-to-lead and pipeline scalability. Focus on building automated follow-up workflows, integrating CRM data, and bridging the gap between AI tools and human sales execution.

Location: Remote (Must be based in the provinces of Ontario or Québec, Canada)

Salary: $100,000 - $150,000 CAD annually

Company

An experience innovation company that partners with the world's most recognized brands to drive digital transformation through data, AI, and creativity.

What you will do

• Own end-to-end lead routing logic and routing rules (territory, round-robin, priority tiers) within the CRM.
• Design and implement AI-assisted follow-up systems to ensure high-quality lead engagement across multi-touch sequences.
• Act as the bridge between AI tools and sales teams, translating feedback into improved AI workflows and logic.
• Integrate and orchestrate data from intent signals, contact data, and partner sources into CRM/marketing workflows.
• Build automated tracking for partner certification requirements (Google, Adobe, Shopify) to align with GTM priorities.
• Track and report on performance metrics, including speed-to-lead, conversion rates, and AI-driven outreach effectiveness.

Requirements

• 3–6+ years of experience in Revenue Operations, Marketing Operations, or Growth.
• Must be based in Ontario or Québec, Canada.
• Strong expertise in CRM systems and lead lifecycle management.
• Hands-on experience applying AI-powered tools to real-world go-to-market business workflows.
• Fluency in English is necessary (critical for collaboration across Americas and Europe).
• Systems-thinking mindset with a focus on designing scalable processes over manual effort.

Nice to have

• Experience with partner ecosystems and certification/co-sell motions.

Culture & Benefits

• Comprehensive insurance plans (Gold, Silver, or Bronze) with employer contribution up to 80%.
• Virtual healthcare services via Dialogue (Sun Life) and a complete mental health support program.
• $500 Personal Spending Account for wellness, transit, or office supplies.
• Retirement plan with 100% RRSP match through a Deferred Profit Sharing Plan (DPSP) up to 4%.
• Flexible vacation policy and office closures during winter holidays.
• $30/month personal technology reimbursement.

Hiring process

• Initial application review by the Talent Acquisition team.
• Outreach for subsequent interviews if skills and experience align with the role.