Senior AV Support Services Technician (Audio Visual)

TL;DR

Senior AV Support Services Technician (AV/UC): Providing technical and operational support for advanced audio-visual systems in corporate and government environments with an accent on preventive maintenance, troubleshooting, and hardware repair. Focus on maintaining high availability of conference rooms, video walls, and collaboration spaces while serving as the primary technical escalation point.

Location: Onsite in Atlanta, GA, USA (Monday-Friday, 8 hours per day)

Salary: $40 - $45 per hour

Company

Global leader in audio visual and media innovation specializing in designing and building complex, large-scale immersive installations.

What you will do

• Perform routine maintenance, troubleshooting, and break/fix repairs for advanced AV systems.
• Act as the primary on-site liaison between the client and hirify.global service management.
• Oversee planning and implementation of process improvements for training rooms and video walls.
• Execute daily and weekly preventative maintenance schedules to ensure equipment functionality.
• Coordinate with manufacturers and engineers to resolve highly complex system issues.
• Provide professional technical support for executives in high-pressure meeting situations.

Requirements

• 3-5 years of experience in enterprise-level AV support.
• Must be based in Atlanta, GA, USA for full-time onsite work.
• Proficiency in Crestron control systems and basic wiring skills.
• Ability to read AutoCAD and Visio drawings for rack layout and cabling.
• Experience with QSC, Cisco, Microsoft, Biamp, or Poly hardware.
• Valid driver's license with a clean driving record.

Nice to have

• CTS certification from AVIXA and manufacturer certifications (QSC, Cisco, etc.).
• Experience with Titan microphone systems and Nanolumens video walls.
• Knowledge of signal flow for audio, video, lighting, and networking.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• 401k with employer match.
• Company-paid life, AD&D, and disability insurance.
• Paid time off and paid holidays.
• Financial support and paid time for industry certifications and career development.