Client Services Associate (Fintech)

TL;DR

Client Services Associate (Fintech): Managing client relationships and sales administration for secure payment and banking solutions with an accent on retail banking and performance monitoring. Focus on driving client impact, executing sales strategies, and identifying new business opportunities within the financial sector.

Location: Australia

Company

A global technology group and leader in secure payment and banking technologies, providing integrated security solutions for over 170 years.

What you will do

• Build and nurture strong relationships with clients and internal teams.
• Coordinate and monitor client performance, delivering clear and timely reports.
• Prepare and present compelling proposals and sales presentations.
• Manage BAU activities including sales orders, invoicing, stock levels, and change requests.
• Partner with senior management to define and execute sales administration strategies.
• Identify and develop new business opportunities within existing client accounts.

Requirements

• Minimum 3 years of experience in a similar client services or account management role.
• Strong knowledge of retail banking.
• Advanced proficiency in MS Office Suite (Excel, PowerPoint, Word).
• Excellent written and verbal communication and presentation skills.
• Proven ability to simplify complexity and work in collaborative environments.
• Eligibility to work in Australia

Nice to have

• Experience in Banking Deposits, Lending, Payments & Cards, Wealth, or Institutional Banking.
• Background in large-scale transformation programs.
• Exposure to onshore-offshore working models.

Culture & Benefits

• Opportunities for professional growth and career advancement.
• Collaborative, friendly, and dynamic work environment.
• Employee Assistance Program and novated leasing options.
• Commitment to diversity, equity, and inclusion in the workplace.