Staff Salesforce Architect (Sales & Service Cloud)

TL;DR

Staff Salesforce Architect (Sales & Service Cloud): Lead design and evolution of Sales Cloud and Service Cloud platforms with an accent on technical architecture, governance, and transformation initiatives. Focus on architecting scalable solutions, secure integrations, and AI-driven capabilities like Einstein Copilot.

Location: Austin, TX

Salary: $152,800–$191,000 USD

Company

Global leader in cell-free DNA testing dedicated to oncology, women’s health, and organ health.

What you will do

• Design end-to-end solutions integrating Sales and Service Cloud, including metadata frameworks, custom objects, and data models for scalability
• Define platform standards, coding guidelines, integration patterns, and ensure compliance with Salesforce Governor Limits
• Lead org hygiene, technical debt reduction, and long-term roadmap evolution
• Architect complex workflows, automation, omni-channel, and AI-driven capabilities like Einstein Analytics and Copilot
• Design secure integrations with MuleSoft, AWS, REST/OAuth, and enterprise systems
• Guide developers and admins through design reviews, mentorship, and roadmap alignment with leadership

Requirements

• 10+ years of Salesforce architecture and implementation experience with deep expertise in Sales and Service Cloud
• Expert-level knowledge of Apex, Lightning Web Components (LWC), Flows, and SOQL optimization
• Proven ability to design secure, scalable integrations (REST APIs, OAuth, SSO, MuleSoft)
• Experience architecting multi-org, multi-cloud solutions in enterprise environments
• Strong knowledge of Salesforce Governor Limits, performance optimization, and data modeling

Nice to have

• AWS, MuleSoft, or Heroku integration experience
• Experience with Einstein Analytics, Einstein Copilot, or AI-driven Salesforce capabilities
• Salesforce Certified Application Architect or System Architect
• Healthcare or regulated industry experience

Culture & Benefits

• Competitive compensation including base salary, performance bonuses, and equity
• Comprehensive health insurance, 401(k) matching, flexible PTO, professional development budget
• Free testing for employees and families, fertility care benefits, pregnancy and baby bonding leave
• Work on large-scale healthcare technology transformations impacting patient outcomes
• Generous employee referral program and commuter benefits