Electronic Health Record Support Business Analyst (MedTech)

TL;DR

Electronic Health Record Support Business Analyst (MedTech): Providing system analysis, configuration, and training support for Student Health & Wellbeing’s EHR environment with an accent on optimizing system functionality and clinical workflows. Focus on coordinating the migration to an app-based platform, customizing system templates, and ensuring continuity of care during transitions.

Salary: $5,791.00 - $8,323.42 CAD Monthly

Company

hirify.global (University of British Columbia) is a leading academic institution committed to excellence in research, innovation, and inclusive learning.

What you will do

• Analyze current-state clinical and administrative workflows to identify gaps and opportunities for EHR optimization.
• Perform manual configuration and migration of health provider schedules for a transition to a new app-based platform.
• Develop, customize, and maintain system templates, forms, and documentation tools foundational to the EHR environment.
• Create user guides, training materials, and provide direct end-user support to clinical and administrative staff.
• Coordinate with internal stakeholders and external vendors to implement system enhancements and resolve technical issues.
• Conduct functional and user testing to verify that configuration changes support safe and effective workflows.

Requirements

• Undergraduate degree in a relevant discipline.
• Minimum of two years of related experience.
• Experience working with electronic health record (EHR) or electronic medical record (EMR) systems in a clinical environment.
• Proven ability to gather, analyze, and translate user requirements into functional system changes.
• Strong verbal and written communication skills and the ability to work collaboratively with diverse stakeholders.
• Demonstrated commitment to equity, diversity, and inclusion.

Nice to have

• Experience supporting TELUS Collaborative Health Record (CHR) or similar ambulatory platforms.
• Knowledge of privacy, security, and information handling practices specific to healthcare.
• Experience supporting system transitions, upgrades, and end-user adoption activities.
• Background in Health Informatics, Health Administration, or Information Technology.

Culture & Benefits

• Inclusive work environment with a strong commitment to employment equity and diversity.
• Opportunity to contribute to a student-centered model of care within a prestigious university portfolio.
• Collaborative team culture focusing on continuous quality improvement and service delivery.