Associate Director of Property Management (Office & Retail)

TL;DR

Associate Director of Property Management (Office & Retail): Provide leadership and guidance to property management teams overseeing office and retail portfolios in Chicago with an accent on operational excellence, financial performance, and team development. Focus on mentoring staff, conducting audits, managing budgets, vendor contracts, and ensuring compliance with standards and procedures.

Location: Chicago, onsite

Company

Fast-growing full-service commercial real estate services firm headquartered in Dallas, operating coast-to-coast with billions in annual transactions across office, industrial, retail, healthcare, land, and data centers.

What you will do

• Supervise, mentor, and develop property management teams, including training, motivation, and handling personnel issues.
• Provide guidance on day-to-day property issues, uphold performance standards, and administer annual audits with action plans.
• Ensure adherence to contracts, accounting guidelines, and SOC I procedures; prepare for owner site visits.
• Manage vendor contracts, building inspections, tenant relations, client meetings, capital projects, and new property transitions.
• Review budgets, CAM reconciliations, expense reports, and PTO; conduct performance reviews and onboarding.
• Collaborate on team building, hiring, business development, and cross-functional leadership.

Requirements

• Bachelor’s Degree preferred
• 10+ years commercial property management experience
• Leadership at GM or VP level with staff development track record
• Financial acumen for budgets, CAM reconciliations, and financial reporting
• CPM, RPA designation (or in progress) preferred
• Experience with real estate software (Yardi, MRI, etc.) and MS Office (Excel mastery a plus)
• Excellent communication, time management, problem-solving, multi-tasking, and alignment with core values

Culture & Benefits

• Collaborative, high-caliber team environment focused on smart, honest, nice, passionate values.
• Competitive salaries, bonuses, medical/dental/vision insurance, HSA, FSA, 401(k) with matching, PTO, and holidays.
• Professional development, market knowledge, and career growth opportunities from day one.

Hiring process

• Complete application and Culture Index survey (10 minutes within 48 hours).
• Apply via company website.